Taxi Service

Ace Taxi Service was established in 1997, and today operates over 150 vehicles that provide quality taxi service to Cleveland and surrounding areas.  As one of the city’s largest “call and demand” taxi companies, Ace Taxi Service is licensed by the City of Cleveland and provides 24 hour service throughout the metro area.


How Can I Book An Ace Taxi Cab?

 Things have changed since 1997, when you could only call in your taxi reservation.  Today, you have four ways to order an Ace Taxi Cab, including:

  • Download the free app. When you download the Ace Taxi Service app, you will have professional cab service at your fingertips at all times.  The app works with both iOS and Android devices, so you can download it no matter what type of phone or tablet you have.  With the app you can order your taxi cab and pay for your ride online as well as track your cab, estimate the amount of your fare and download an e-receipt when your ride is through.
  • Order online. This is a great alternative when you want to take advantage of all of the benefits of the app but do not have a smart device handy. The website allows you to track your cab and estimate your fare as well as pay online for your ride.
  • Call (216) 361-4700. If you prefer to speak to one of our professional representatives in person, call us immediately.  We can help you determine the best way to meet your transportation needs, even if you have special requirements like paratransit support or large group transport.
  • Text 469222. You can always text your pickup address to our number for immediate service.  As soon as you text, you will receive immediate confirmation that your cab is on its way.

In addition to these innovative ways to order your cab, you can also Estimate your Fare and Track Your Taxi both through the app and online.  These two services help our customers to have the best possible experience and to avoid problems in ordering or paying for their cab fare.


Taxi Cab Fares, Rates and Fees

It is nearly impossible to determine exactly how much a taxi ride will be. Taximeter totals will vary widely depending on time of day, day of week, route taken, or destination.

But we can certainly tell you how the meter in each cab works and how these charges accumulate.


Initial Meter Charge $3.75
Each additional mile $2.24

When you get into a taxicab, the driver will start the taximeter and an initial charge of $3.75 will register. This charge is referred to as the “drop”.
After the initial “drop”, the taximeter will assess a fare of $2.24 per mile. That is 28 cents for each 1/8th of a mile traveled. If the taximeter senses that the taxicab is moving at a rate less than 8-12 MPH, the taximeter will assess a charge of 17.2 cents every 24 seconds. That is why the taximeter continues to accumulate charges even when the taxicab is not moving. Once the taximeter senses the taxicab is moving at a rate of greater than 8-12 MPH the fare calculates on the actual distance traveled.

If you would like more information, please visit the website for the City of Cleveland Division of Assessments and Licenses


Our Drivers Are Qualified and Professional

In addition to all the ways you can order a cab, Ace Taxi Service also strives to meet or exceed customer expectations in other areas.  Our drivers are all qualified professionals who have passed through rigorous background checks and drug tests.  They are fully insured and regularly participate in continuing training.  They are friendly and helpful and are always ready to work with you to meet your transportation needs.

Our drivers understand how to handle para transit issues such as customers in wheelchairs or those with mobility issues.  They also understand how to manage group transportation so that large groups get to their destination on time and together.

At Ace Taxi Service, you, the customer, are our top priority.  When you need transportation assistance in and around Cleveland, call Ace Taxi Service for help!